Coronavirus, Brexit, and your delivery

LAST UPDATE: 17th December 2021

(this page is subject to change - please ensure you've read and understood the details below before ordering)

I want to thank you for supporting my micro business - your continued support is MASSIVELY appreciated. I just want to reassure you -

  • I'm creating and dispatching as usual and on time - no visitors are allowed in my studio, I'm fully vaccinated, and I ensure my working environment is kept clean and hygienic at all times.
  • Delivery times - covid may cause delays in some localised areas. This is outside of my control and can fluctuate on a daily basis - I thank you for your patience and understanding. You can check the latest service updates with Royal Mail by clicking here (opens in a new window - if the 'Deliveries Today' button is showing on their page clicking on it will give details of any specific postcodes that are particularly affected at that time). Royal Mail have temporarily extended their guaranteed delivery time for Next Day Deliveries so your delivery will arrive by 4pm the next day, rather than 1pm.
  • Overseas delivery - please be aware that delivery will take longer as a result of both covid and also customs delays due to the EU customs rules on July 1st 2021 (please see the Delivery Information page for more details). Although most major routes are open as normal, deliveries to some countries are currently on suspension and some may be restricted from receiving mail completely - please ensure you check the Royal Mail website for the up to date list of affected countries before placing your order (click here for up to date details and a list of affected countries). 

Thank you for your patience, understanding and support - stay safe and well,

Sarah Thexton, PhotoFairytales

(Click here to visit the main Delivery Information page)