FREQUENTLY ASKED QUESTIONS:
Are my photos the right shape - landscape or portrait? If your photos are a different orientation to those shown on the sample pages (eg, if you want a portrait photo on a page that shows a landscape photo in the sample book above) that's not a problem - the artwork is created to order each time just for you and will be adapted to suit your own photos.
Photos too big or can't rename them? If your photos are too big to meet the maximum 2MB size, and you don't have software on your computer or devise to resize them, you can use a free image resizer website such as picresize.com. If you need to rename your photos you can name them on picresize after you have resized them - simply click on the 'save to disk' button and title your photo with your surname and the page number.
Photos too small? Unfortunately if your photos are smaller than 50kb I won't be able to use them for your book - the print quality is unlikely to be good enough and your photo will be pixelled and distorted.
How long will it take before I receive my book? It usually takes 5 working days to design and make your book. UK delivery via courier is free of charge and will take 3-5 working days. If you need faster delivery you can upgrade to 1st class recorded (signed for) delivery which takes approx 1-2 working days, or Next Day Delivery (Monday-Friday). Overseas orders are sent via International Tracked & Signed Delivery only, and delivery takes approx 3-7 working days.
Can I create a book with my own artwork rather than the existing designs? Yes, I'm more than happy to use your own artwork. Please get in touch to discuss what you have in mind.
Can my baby chew the book? It isn't advised that you leave your child to chew the book. Please note that the books are handmade and won't withstand rough handling. If the pages get damp or sticky you can wipe them clean with a damp cloth. The books aren't waterproof but they are water resistant, so they will stand up to dribbling!
Can I add extra pages? Yes, you can! The standard books have 12 pages (6 leaves), and you can add extra leaves up to a maximum total of 12 (giving 24 pages). Adding an extra leaf gives you 2 extra pages each time. Each leaf would cost an additional £3.50 – so, for example, if you wanted a 10 leaf (20 page) book the cost would be £27.95 + £14 (eg, £3.50 x4) = £41.95. If you would like to add extra pages please contact me to let me know as I'll need to take your order manually via email rather than through the website.
Any other questions? Please don't hesitate to get in touch!